Accessibility
The Productivity Commission is committed to ensuring that the information on its website is widely accessible. The Commission's website aims to conform with guidance from:
- Web Content Accessibility Guidelines (WCAG) 2.0 (external link)
- Australian Human Rights Commission (external link)
- Australian Government Information Management Office (external link)
Our publications can be very large and are therefore provided as bookmarked PDF (Portable Document Format) files. Most documents have Word or RTF (Rich Text Format) file alternatives. Older documents may not meet these standards.
PDF documents are regarded as the official 'authorised' version of a publication and other file alternatives are provided to enhance access.
The Commission takes reasonable steps to ensure submissions are supplied in an accessible format, however, submissions are the responsibility of the submitter and may be inaccessible. Such submissions are clearly marked with a percent symbol (%). The Commission provides links - and distributes circulars to people who have registered their interest - to instructions that clearly state that we would like submissions in a machine readable text format.
If you experience problems, accessing pages or reading/downloading files, contact the Web Editor for assistance.
Ph: 03 9653 2105
Email: webmaster@pc.gov.au
Translating and Interpreting Service
The Translating and Interpreting Service (TIS) is available for people who do not speak English and for English speakers needing to communicate with them. TIS is a national service, 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call.
Translating and Interpreting Service: 131 450
National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (external link):
- TTY users phone 133 677 then ask for 1800 020 083
- Speak and Listen users phone 1300 555 727 then ask for 1800 020 083
- Internet relay users connect to the NRS website then ask for 1800 020 083
PDF files (.pdf)
Most reports on the Commission's website are published as PDF files. You can read these files using the free Adobe Reader.
Adobe also offers support with various PDF accessibility features:
- Configuring Adobe Reader to work with your assistive technology (external link)
Listening to PDFs
Some PDF files on this website can be automatically read out loud. However, you need sound on your computer and a recent version of the Adobe Reader (Version 8 or later).
Open the PDF document and select the 'View' option on the Adobe Reader toolbar. Then select the 'read out loud' command if available. For further information visit:
- Adobe accessibility website (external link)
ZIP files (.zip)
Many files on this website are compressed into ZIP files to save storage space and hasten download. This website also uses ZIP files to combine text-based (e.g. RTF or Word) chapter documents into one single file for download convenience and preserving document integrity.
If your operating system cannot open ZIP files then you will need to download free extraction software:
- Download free Winzip Self-Extractor (external link)